At ODAK, we understand that in the dynamic world of shipping and logistics, a one-size-fits-all approach doesn't cut it. That's why we specialize in providing bespoke services, meticulously crafted to meet the unique needs of each client.

Tailored Solutions for Logistics,
Warehousing & Supply Chain

Customized BPO Services

Our range of BPO services is designed to meet the specific requirements of shipping and logistics companies. From back-office operations to data entry, and documentation, we ensure that all your outsourcing needs are expertly handled.

Industry-Specific Solutions

We recognize the intricacies of the shipping and logistics industries. Our solutions are crafted to address industry-specific challenges such as supply chain management, logistics coordination, inventory management, and compliance with international shipping regulations.

Technology-Driven Approach

Leveraging cutting-edge technology, we automate and optimize your processes, ensuring accuracy, speed, and cost-effectiveness. Our team use advanced analytics that helps in making data-driven decisions and improving overall operational efficiency.

Why Choose Us?

Secured Data Management

Recognizing the importance of data security, we employ robust data protection measures. Our systems are designed to safeguard sensitive information against unauthorized access, data breaches, and other cyber threats. We ensure compliance with international data security standards, providing you with the assurance that your data is handled with the utmost confidentiality and security.

Expert Team

Our team comprises industry experts with extensive knowledge and experience in the shipping and logistics sector. This expertise ensures that your BPO services are handled by professionals who understand your business.

Quality and Compliance

We adhere to the highest standards of quality and compliance. Our stringent quality control measures and adherence to international standards ensure that your operations are both efficient and compliant.

Scalable Solutions

As your business grows, so do your needs. Our services are scalable, ensuring that we can adapt to your changing requirements without compromising on service quality.

Inspiring Customer Success Stories

Odak provides the adequate and accurate amount of handholding for tasks adhered to. You receive in One-Day-A-Knowledge (ODAK) theory on the operations, optimization and technology towards a seamless process & progress!!!!
Be Intelligent, Be Innovative, Keep Growing!!!!
Mr. Ajay Thampy

Chairman, Navio Shipping - India

Set of incredible people supporting the system round the clock for effective service delivery with value addition. Their forward-thinking attitude makes them more reliable. In simple words, A Reliable Partner!
Mr. Vijayakumar RM

Divisional Manager, KR Shipping - Oman

We are thrilled with the back-office solution provided by Odak Solutions, managing our operations has never been smoother. The friendly interface, robust individuals, and seamless integration have significantly streamlined our workflow. From handling transactions to generating insightful reports, this solution has truly exceeded our expectations.
The level of customer support is commendable as well. Any queries or concerns were addressed promptly, making the entire experience even more pleasant.
Thank you, Odak Solutions, for providing a reliable and efficient back-office solution. It has undoubtedly contributed to the efficiency and success of our business. Highly recommended!
Mr. Rahul Banerjee

Finance Manager, Intermodal Shipping - Qatar

Odak office provides exceptional BPO services. The leadership team is highly skilled, versatile, capable of adapting and efficient in handling complex tasks and delivering quality results. Always prompt in responding to queries, weekly meetings engaged and providing updates. Security measures implemented by Odak office are commendable, providing data and information with a high level of protection. Product pricing is competitive, offering value for money without compromising on the quality of their BPO services. Management at Odak office fosters a positive and inclusive work culture, encouraging teamwork and professional growth amongst their employees. It’s evident that Odak office invests in technology and innovation, consistently upgrading their systems to stay ahead in the BPO in shipping & logistics services.
Mr. Sunil C. Meerasa

Co-Founder & Managing Director, Galeon Shipping

Odak's association with us started from a small casual question - can you take care of NCL back office. Working with Odak was an unplanned decision but an amazing decision. Now Odak is handling all the back office for Navio (Liner Division) from A to Z, till the extent of managing P&L. Odak not only follows but adds their own passion and ideas. Effective implementation and deep subject knowledge is their core strength, Whatever we dream or require, Odak gives that plus more than that. It is a blessing to have Odak as our back office partner.
Mr. Sudheer K

Chairman, Navio Shipping Group

Advantages of Partnering with ODAK Solutions

Tailored Expertise

Dive into a suite of services exclusively crafted for the shipping & logistics industry, leveraging our profound industry knowledge.

Operational Excellence

Our solutions are SLA-critical, process-driven, and oriented towards operational efficiency, guaranteeing seamless service delivery.

Cost Efficiency

Experience up to a 40% reduction in operational costs, ensuring that your resources are allocated effectively.

Skilled Professionals

Our team boasts seasoned experts from leading firms like Maersk, MSC, and Infosys, bringing a wealth of experience to every project.

Future-Forward Tech

Embrace modern, progressive technological solutions designed to keep you at the forefront of industry advancements.

Commitment to Growth

We're not just a service provider; we're a growth partner. Our strategies are aligned with your long-term goals, ensuring mutual success.

Enhanced Customer Satisfaction

Through improved productivity and faster turnaround times, we ensure that your clients always have positive touchpoints with your brand.

Reliability & Trust

Rooted in integrity, our services ensure that hiring and attrition costs become irrelevant, placing emphasis on consistent quality and delivery.

Global Presence

With a clientele spread across various regions, our solutions cater to global standards, ensuring that you're always market-ready, no matter the geography.

Continuous Improvement

Our commitment doesn't end at delivery. We constantly refine our strategies and services, ensuring you always have the best ODAK has to offer.

Founded in 2019, ODAK Solutions has emerged as a significant player in the Logistics BPO sector, offering customized Back Office and Business Process Outsourcing services tailored to the Shipping & Logistics field. With their expertise in areas like freight forwarding, NVOCC Agency, and Principal services, ODAK excels in delivering superior import-export documentation and achieving considerable cost reductions for their clients. The company is adept at turning intricate challenges into advantageous opportunities through the use of cutting-edge technology and thorough process management. Those partnering with ODAK benefit from up to a 40% decrease in operational costs, enhancing their profit margins. Operating globally and backed by a team of experienced professionals from leading firms in the industry, ODAK Solutions is committed to advancing Shipping & Logistics Technology, contributing to sustainable business development and success.