Back Office for Freight Forwarding

Embrace the convenience of Freight Forwarding with us – where the back office is a service and a relentless pursuit of excellence. Position your business for accelerated growth by entrusting us with your back-office freight forwarding tasks. By leveraging our services, you can concentrate exclusively on business expansion and enhancing customer satisfaction, all while saving over 40% in revenue, resources, and crucially, time. Our expertise not only guarantees cost-effectiveness but also ensures risk mitigation in data management and compliance, forming a strategic imperative for sustainable business success.

Back Office for Freight Forwarding

Embrace the convenience of Freight Forwarding with us – where the back office is a service and a relentless pursuit of excellence. Position your business for accelerated growth by entrusting us with your back-office freight forwarding tasks. By leveraging our services, you can concentrate exclusively on business expansion and enhancing customer satisfaction, all while saving over 40% in revenue, resources, and crucially, time. Our expertise not only guarantees cost-effectiveness but also ensures risk mitigation in data management and compliance, forming a strategic imperative for sustainable business success.

Our Comprehensive Back Office
for Freight Forwarding Services Include

Operations

Finance & Accounting

Job Generation & Job Closure
Customer & vendor invoicing
BL Preparation & Submission with carrier
AR/AP reporting & reconciliations
Pre-alerts with agents
Accounting job closure
Vendor invoices & payment co-ordination
Accounting payment co-ordinations

Inventory management

We assist in preparing and reporting principal wise daily inventory by updating the movements, reconciling the stock between terminal, yards, etc. We also coordinate and report status of load and discharge confirmations, MNR, pre-trip container inspections, Empty and laden container idling, etc.

Export Documentation and Coordination

After booking confirmed and the container is released, we work with the customer to draft and finalize the bill of lading. Additionally, we finish export manifestation, work with agents via TDR and Pre-alert and co-ordinate with slot operators for container loading. The team will produce and send invoices as well as give the customer an onboard confirmation.

Import Documentation and Coordination

As part of our import coordination and documentation processes, we manage coordination with POL agents, job generation and closing, import manifest, issuing arrival notices, customer billing, and coordination with the appropriate vessel operators for seamless discharging of containers.

Inspiring Customer Success Stories

Advantages of Partnering with ODAK Solutions

Tailored Expertise

Dive into a suite of services exclusively crafted for the shipping & logistics industry, leveraging our profound industry knowledge.

Operational Excellence

Our solutions are SLA-critical, process-driven, and oriented towards operational efficiency, guaranteeing seamless service delivery.

Cost Efficiency

Experience up to a 40% reduction in operational costs, ensuring that your resources are allocated effectively.

Skilled Professionals

Our team boasts seasoned experts from leading firms like Maersk, MSC, and Infosys, bringing a wealth of experience to every project.

Future-Forward Tech

Embrace modern, progressive technological solutions designed to keep you at the forefront of industry advancements.

Commitment to Growth

We're not just a service provider; we're a growth partner. Our strategies are aligned with your long-term goals, ensuring mutual success.

Enhanced Customer Satisfaction

Through improved productivity and faster turnaround times, we ensure that your clients always have positive touchpoints with your brand.

Reliability & Trust

Rooted in integrity, our services ensure that hiring and attrition costs become irrelevant, placing emphasis on consistent quality and delivery.

Global Presence

With a clientele spread across various regions, our solutions cater to global standards, ensuring that you're always market-ready, no matter the geography.

Continuous Improvement

Our commitment doesn't end at delivery. We constantly refine our strategies and services, ensuring you always have the best ODAK has to offer.