Shipping and Logistics industry is highly competitive with falling margins due to rate volatility and increasing operational cost. Logistics processes are complex in nature because of regulatory compliance and number of parties involved, every error result in additional cost, delay in service which leads customer dissatisfaction.
Odak has evolved in delivering Business Process Services and Technology Solutions for shipping and logistics industry leveraging our rich experience in domain and technology. We help clients unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.
With Odak, clients are assured of a transparent business partner, best-in-class processes, speed of execution and quality in delivery.
We serve clients in all segments of shipping and logistics - Freight Forwarders, Liner, Non-Vessel Operating Common Carriers (NVOCC) and third-party logistics (3PL) firms.
Odak combines the power of Web and Mobile Applications, Business Intelligence, Artificial Intelligence and Blockchain to help customer transform their business. Our suite of software and services, together with our rich partner ecosystem helps companies drive greater business efficiency and deliver world class customer service. Companies working with Odak have been able to reduce cost and increase in business efficiency while significantly boosting the customer experience they deliver.
|Business and Artificial Intelligence|
Odak Solutions was founded by a team of professionals with diverse domain experience and industry knowledge. Odak is partnered with DARTexon, a company focuses on Artificial Intelligence and Blockchain solutions.
We deliver business process services for shipping and logistics industries across documentation, operations and accounting functions.
We have deep industry, process and technology expertise
We focus on business outcomes with end to end approach
We support client in change management
Our staff are Trained and customer focused
We are problem solvers with a passion for excellence. At Odak Solutions, we adopt new generation technologies and processes into our delivery model that enables us to add sustainable value to organizations.
Team with years of combined shipping and technology expertise.
Quality and excellent services adding business value to customer at optimized cost.
Easily scalable service capacity model.
Regional and Local support Capabilities including in-region language support.
Comprehensive Security process and multiple layers of security access.
A designated primary/secondary backups with well defined business continuity Plan.
Domain specific Intelligent reports empowering customers to take data driven decisions.
Dedicated Team to promptly resolve any issues, with a keen customer emphasis.
Process optimization and leveraging of technologies results in cost reduction
Consistent quality services results in customer satisfaction
Real time dashboards and alerts provide better visibility
We help customer to bring down their operational effort, resulting in bandwidth for core business and strategy.
We will understand your processes, challenges and service requirements.
Finalization of commercial model and Service Level Agreements
Process documentation, infrastructure setup, Training & deployment of resources.
Delivering of the services and SLA reporting. Feedback and continual improvements.
We offer our customers with cost-competitive services without compromising on quality. We will provide you with customized pricing that is Influenced by below factors
No.279 & 281, 06th Floor, Alsa Towers,
TN - 600 010, India.
+91 95002 66635
+91 95000 00755