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Our Services

Shipping and Logistics industry is highly competitive with falling margins due to rate volatility and increasing operational cost. Logistics processes are complex in nature because of regulatory compliance and number of parties involved, every error result in additional cost, delay in service which leads customer dissatisfaction.

Odak has evolved in delivering Business Process Services and Technology Solutions for shipping and logistics industry leveraging our rich experience in domain and technology. We help clients unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.

With Odak, clients are assured of a transparent business partner, best-in-class processes, speed of execution and quality in delivery.

We serve clients in all segments of shipping and logistics - Freight Forwarders, Liner, Non-Vessel Operating Common Carriers (NVOCC) and third-party logistics (3PL) firms.

Business Process Services

Liner Shipping Services

  • Bill of Lading Preparation and Finalization
  • Terminal Departure Reporting
  • Vessel Certificates
  • Billing and Invoicing
Export
  • Import Manifest Preparation and Filings process
  • Arrival Notifications
  • Delivery Order Issuance
  • Billing and Invoicing
  • Transshipments
Import
  • Inventory Management
  • Maintenance and Repairs
  • Vessel Schedules
  • Vessel Performance Reports
Operations
  • Party Accounting
  • General Accounting
  • Payments and Collections
  • Financial Reporting
  • Statutory Reporting
Accounting

Freight Forwarding Services

  • Bill of Lading Preparation and Finalization
  • Pre-alerts to Overseas Agents
  • Shipping Instruction Submission to Carrier and coordination
Export
  • Coordination with Agents for Documentation
  • Carrier Coordination's
  • IGM Submission to Carrier and Coordination
  • Delivery order issuance
Import
  • Billing and Invoicing
  • Carrier invoice follow up and Payment Coordination
  • Invoices to Customer /Agent
  • Payment follow ups
Accounting

Technology Solutions and Services

Odak combines the power of Web and Mobile Applications, Business Intelligence, Artificial Intelligence and Blockchain to help customer transform their business. Our suite of software and services, together with our rich partner ecosystem helps companies drive greater business efficiency and deliver world class customer service. Companies working with Odak have been able to reduce cost and increase in business efficiency while significantly boosting the customer experience they deliver.

Solutions

Technologies

Web Applications
Mobile
Block Chain
Business and Artificial Intelligence

About Odak Solutions

Who We Are

Odak Solutions was founded by a team of professionals with diverse domain experience and industry knowledge. Odak is partnered with DARTexon, a company focuses on Artificial Intelligence and Blockchain solutions.


What We Do

We deliver business process services for shipping and logistics industries across documentation, operations and accounting functions.


Why Choose Us

We have deep industry, process and technology expertise
We focus on business outcomes with end to end approach
We support client in change management
Our staff are Trained and customer focused


Odak Differentiators

We are problem solvers with a passion for excellence. At Odak Solutions, we adopt new generation technologies and processes into our delivery model that enables us to add sustainable value to organizations.

Expertise

Team with years of combined shipping and technology expertise.

Value

Quality and excellent services adding business value to customer at optimized cost.

Scalability

Easily scalable service capacity model.

Support

Regional and Local support Capabilities including in-region language support.

Security

Comprehensive Security process and multiple layers of security access.

Business Continuity Plan

A designated primary/secondary backups with well defined business continuity Plan.

Business Intelligence Reports

Domain specific Intelligent reports empowering customers to take data driven decisions.

Dedicated Team

Dedicated Team to promptly resolve any issues, with a keen customer emphasis.

Key Benefits

Logistics and Freight Forwarding is highly competitive business, to keep up with that it becomes imperative to outsource some of the activities to avail professional management of such activities and relieve yourself so that you can focus on core competency areas.

Our team of experienced and quality service-oriented professionals who productively provide such services to you to help your business expand and achieve your vision.

Cost Reduction

Process optimization and leveraging of technologies results in cost reduction

Customer Impact

Consistent quality services results in customer satisfaction

Process Control and Visibility

Real time dashboards and alerts provide better visibility

Focus on core business

We help customer to bring down their operational effort, resulting in bandwidth for core business and strategy.

Implementation Stages

Understanding requirements

We will understand your processes, challenges and service requirements.

Contract Finalization

Finalization of commercial model and Service Level Agreements

Service Transition

Process documentation, infrastructure setup, Training & deployment of resources.

Service Delivery

Delivering of the services and SLA reporting. Feedback and continual improvements.

Pricing

We offer our customers with cost-competitive services without compromising on quality. We will provide you with customized pricing that is Influenced by below factors

Scope and term of the project.
Skill level and effort requirements of the team
Number and Complexity of the business requirements.
Technology and software to be used in the project

Contact Us

No.279 & 281, 06th Floor, Alsa Towers, P.H.Road, Kilpauk, Chennai,
TN - 600 010, India.

info@odaksolutions.com

+91 95002 66635
+91 95000 00755