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Odak Solutions,

is your strategic partner, dedicated to redefining excellence in the shipping & logistics sector.

In the dynamic Shipping and Logistics industry, our focus is on providing specialized Back Office Business Process Services. We excel in offering comprehensive Operations and Finance back office support, designed to enhance efficiency and reduce overheads. Collaborate with us to concentrate on your core business activities, while we efficiently handle your non-core tasks, ensuring smooth and profitable operations.

We harness the power of cutting-edge technology to provide solutions exclusively tailored for the shipping & logistics industry. From software products that streamline processes to BPO services that enhance efficiency, we bridge the gap between traditional operations and modern tech-driven methodologies.

In the fast-paced world of Shipping & Logistics, success hinges on mastering critical processes from a strategic perspective. We go beyond mere precision and timeliness; our SLA-oriented approach encompasses the study, analysis, and strategic recommendations for Business Planning, Operation Planning, and Strategic Consulting. We specialize in increasing the profitability of your operations through resource optimization. Trust our team to not only execute each process with precision but also align them with your overarching strategic goals for maximum efficiency and profitability.

Our dedication isn't just limited to processes and operations. At ODAK Solutions, customer satisfaction is paramount. We're driven by an unwavering commitment to enhance productivity, ensure faster turnarounds, and foster lasting partnerships.

Our Unique Commitment Towards You!

Transforming Tech & Back Office. Tailored Mastery for Shipping & Logistics. Your BPS Anchor for Freight and NVOCC.

Cost Efficiency

Cut operational costs by up to 40%, driving profitability.

Customer Satisfaction

Delivering excellence, ensuring complete satisfaction at every touchpoint.

Peak Productivity

Streamlined operations that enhance productivity and accelerate turnarounds.

Reduced Attrition

Minimize turnover and recruitment expenses, making hiring costs a thing of the past.

Our Key Offerings

BPO

Back Office for Freight Forwarding

Position your business for accelerated growth by entrusting us

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Back Office for NVOCC Agency

Streamlining NVOCC Operations with Precision and Excellence.

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Back Office for NVOCC Principal

Specializes in providing tailored back-office support for NVOCC.

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Bespoke custom
services

Offering bespoke custom services tailored precisely to your business needs.

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Inspiring Customer Success Stories

Odak provides the adequate and accurate amount of handholding for tasks adhered to. You receive in One-Day-A-Knowledge (ODAK) theory on the operations, optimization and technology towards a seamless process & progress!!!!
Be Intelligent, Be Innovative, Keep Growing!!!!
Mr. Ajay Thampy

Chairman, Navio Shipping - India

Set of incredible people supporting the system round the clock for effective service delivery with value addition. Their forward-thinking attitude makes them more reliable. In simple words, A Reliable Partner!
Mr. Vijayakumar RM

Divisional Manager, KR Shipping - Oman

We are thrilled with the back-office solution provided by Odak Solutions, managing our operations has never been smoother. The friendly interface, robust individuals, and seamless integration have significantly streamlined our workflow. From handling transactions to generating insightful reports, this solution has truly exceeded our expectations.
The level of customer support is commendable as well. Any queries or concerns were addressed promptly, making the entire experience even more pleasant.
Thank you, Odak Solutions, for providing a reliable and efficient back-office solution. It has undoubtedly contributed to the efficiency and success of our business. Highly recommended!
Mr. Rahul Banerjee

Finance Manager, Intermodal Shipping - Qatar

Odak office provides exceptional BPO services. The leadership team is highly skilled, versatile, capable of adapting and efficient in handling complex tasks and delivering quality results. Always prompt in responding to queries, weekly meetings engaged and providing updates. Security measures implemented by Odak office are commendable, providing data and information with a high level of protection. Product pricing is competitive, offering value for money without compromising on the quality of their BPO services. Management at Odak office fosters a positive and inclusive work culture, encouraging teamwork and professional growth amongst their employees. It’s evident that Odak office invests in technology and innovation, consistently upgrading their systems to stay ahead in the BPO in shipping & logistics services.
Mr. Sunil C. Meerasa

Co-Founder & Managing Director, Galeon Shipping

Odak's association with us started from a small casual question - can you take care of NCL back office. Working with Odak was an unplanned decision but an amazing decision. Now Odak is handling all the back office for Navio (Liner Division) from A to Z, till the extent of managing P&L. Odak not only follows but adds their own passion and ideas. Effective implementation and deep subject knowledge is their core strength, Whatever we dream or require, Odak gives that plus more than that. It is a blessing to have Odak as our back office partner.
Mr. Sudheer K

Chairman, Navio Shipping Group

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